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Australian Star FAQs
Step aboard the Australian Star, the newest addition to cruise the Murray River, launching in June 2025. This state-of-the-art vessel combines heritage charm with modern luxury to offer an extraordinary river cruising experience like no other. As you prepare to embark on this exciting new journey, you may have questions about the Australian Star, the cruise, and the unforgettable experiences awaiting you along the iconic Murray River. Our Australian Star FAQs provide a wealth of information, designed to guide you through every detail of your upcoming adventure. Join us as we set the stage for your voyage aboard the most luxurious paddle steamer on the river!
What type of shore excursions are available?
Depending on the cruise itinerary you select these are the shore excursions offered with the Australian Star:
– Join the owner for a tour of Restdown Winery with lunch
– Explore Perricoota Station’s enchanting gardens, the location for the iconic Australian television series, All the Rivers Run.
– Immerse yourself in the Silo Arts Tour, with lunch at the Colbinabbin Pub.Embark on an eco-cruise adventure aboard the Murray Explorer.
– Echuca’s historical sites on a narrated coach tour.
– Riverside BBQ dining experience under the stars, with live entertainment.
– Cruise aboard the venerable 110-year-old PS Canberra, sipping on traditional morning tea.
– Explore the Heritage Farm Museum during an onshore tour.
– Tastings of table and fortified wines at St Anne’s Winery.
– See Torrumbarry Weir and its surroundings
Can I get picked up from my hotel before the cruise?
– Complimentary return V/Line train fare from Melbourne
– Complimentary transfer to/from Australian Star
What is the dress code on a cruise?
During the day, sportswear and casual clothes are suggested. We kindly ask that you do not wear bathing suits, singlets, or brief attire in public rooms and lounges, especially in the Dining Room. Footwear is requested in both the Dining Room and Lounges. During the evening smart casual wear is recommended – an open-neck shirt and slacks for gentlemen and a dress, skirt, and blouse or pants outfit for the ladies. At the dinner on the final night of the Australian Star cruise, a jacket and tie would not be out of place for gentlemen, and a cocktail dress or pants outfit for the ladies.
Are meals included on a cruise?
All meals are included on Murray River Cruises. Beverages incur an additional cost.
What kind of on-board entertainment is available?
Depending on the cruise you select there may be additional activities. Most cruises will include music at night or sometimes movies are offered. WiFi is usually available along the river. A book or cards are a great addition to your onboard entertainment.
How do I book a cruise?
You can book all our cruises through our website, Murray River Cruises. Alternatively, our knowledgeable and friendly customer service team will make booking a cruise an easy and seamless experience. Call 1800 994 620 now to organise your cruise.
What is included in the cost of a cruise? Can you confirm that this is correct for all cruises?
All meals (table d’hote and a la carte menus), An exciting selection of onshore tours (if applicable), Guided nature walks & eco excursions (if applicable), Onboard presentations and Live entertainment (if applicable) are included in your cruise, depending on the specific cruise booked.
Fares exclude drinks not stated, optional tours if provided, and additional services.
Please view your specific booking for details of your cruise inclusions.
Is there an age limit for cruises?
The passenger warrants that they are physically fit and capable of undertaking the cruise. Guests must notify in writing at the time of booking of any physical or mental illness, disability or other conditions for which special accommodations are required. The vessel does not carry a medical doctor aboard. Acute medical conditions will require you to disembark to be attended to by shore-side emergency and/or medical response.
What do I need to bring on a cruise?
Be sure to bring a sun visor or hat, sunglasses and good sunblock. Pack comfortable clothing and swimwear as well as a lightweight raincoat and waterproof shoes. You will also require insect repellent. Don’t forget your personal toiletries and medications and of course your camera and any chargers you may need.
I have limited mobility, is there anything I need to know for an Australian Star cruise?
If you require further information please contact us to discuss.
Is there a Doctor on board?
The ship’s crews do not include a doctor, however, the ship’s Officers are trained in First Aid. There is no pharmacy onboard. Please ensure you bring adequate prescription medicines you may require. Acute medical conditions will require you to disembark to be attended to by shore-side emergency and/or medical response. The nearest Medical Centre and/or Pharmacy is located at Echuca. There are no public transport facilities available, transport is only available via taxicab.
Are my valuables safe?
For your convenience valuables may be lodged with the Captain for safekeeping in the Captain’s safe. The company accepts no liability.
Can I smoke on the boat?
Smoking is not permitted anywhere aboard the vessel including inside cabins and suites.
Is there electricity available on the boat?
The ship’s electricity is AC 240 volts 50 cycle (standard electrical power used in Australia). Hairdryers are provided on the cruises, however you are welcome to bring your own shavers and hair dryers if you wish.
How much luggage can I bring?
Baggage is limited to what you can stow in your cabins, so you would be advised not to overpack. All bags must be clearly labelled with your name. Bags have to be handled by crew and we would appreciate a weight limit of 15 kg.
We have a special occasion to celebrate. What can you do for us?
You are welcome to order a cake, or champagne or make some other celebratory arrangement for that special occasion. Please give four weeks’ notice before sailing.
What do we do with special requests or dietary requirements?
Once we leave the wharf these ships cannot obtain additional supplies or medicines. Special requests or dietary requirements must be advised to your booking agent as early as possible. Upon boarding please consult with your Cruise Director. Please also ensure you bring any prescription medication you may need.
Do I need to bring anything at check-in?
The following information is required at check-in:
– Photo identification for each passenger (driver’s licence or passport)
– Your cruise confirmation number (located on your e-ticket)
– Your credit card (as security against your onboard Cabin account)
Can cruises be changed/cancelled?
Some cruises can be changed or cancelled, depending on the booking type, and how long before departure cancellation or amendment is required, please read the booking terms and conditions prior to making a booking. Please note that special offers, event cruises, or group bookings may have variations on booking terms and conditions that apply to the individual booking.
Be aware that some confirmed bookings are not refundable if cancelled, and also may not be transferable to another date or otherwise changed. Alternatively, a change may only be permissible subject to payment of an additional fee or charge. Your entitlement to a refund for cancelled bookings is subject to the relevant Supplier’s terms and conditions. Please note that if we are entitled to a service fee for placing a booking, we will remain entitled to this fee if you cancel the booking or the Supplier fails to provide you with the Product for any reason (other than our default), including in an event of Force Majeure. We will be entitled to deduct our service fee from any refund we receive on your behalf before remitting the balance to you. Suppliers’ fees are outlined in their relevant terms and conditions.
Have more questions about the Murray River in general, check out our Murray River FAQs.