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Proud Mary docked by a park

Proud Mary FAQs

Welcome to the realm of the Proud Mary, where tranquility meets exploration on the enchanting waters. As you prepare to embark on a journey unlike any other, we understand that curiosity may be sailing alongside your anticipation. Allow us to be your guiding compass through the intricate details of your Proud Mary adventure. From cabin comforts and on-shore excursions to dining experiences and leisurely pursuits, our Proud Mary FAQs have been carefully curated to address your queries and offer a glimpse into the extraordinary voyage that awaits. Join us on this virtual deck as we navigate through the waters of knowledge, helping you set the course for an exceptional river odyssey.

What type of shore excursions are available?

Proud Mary cruises are designed to provide a perfect balance of activity and relaxation. You’ll revel in the peace and quiet of cruising Australia’s biggest river and getting to know the flora and fauna of the various areas as you glide by.

There is abundant wildlife to see during the day and at night thanks to state-of-the-art LED floodlights which illuminate the banks, making it easy to observe nocturnal activity on shore. And of course, the magnificent and changing River scenery provides a breath-taking backdrop each day of your cruise.

Throughout your cruise, you’ll enjoy a range of shore-based tours and experiences. A journey aboard a small boat to cruise the River’s secluded lagoons and inlets, where you will view some of the 320 species of birdlife in this region and discover the intricacies of the ancient cliff face.

The Nocturnal Discovery is an insight to abundant wildlife, including the Southern Hairy Nosed Wombat, floodlights illuminate the secluded outback enabling you to easily view the native flora & fauna.

In Swan Reach, board your waiting coach for a tour to Costa Brothers Almond Farm. Discover how this state of the art almond farm uses water-recycling technology to limit its direct impact on the river system and help secure the diverse ecosystem of the river. Also visit the Swan Reach Museum which is housed in the original school building that was built in 1917.

Take a fascinating guided nature walk through Reedy Creek Conservation Park, more commonly known as Mannum Waterfalls. Discover this permanent water course from waterfalls, through swamps and wetlands.

Journey into history at Ngaut Ngaut Aboriginal Conservation Park, one of the oldest archaeological digs in Australia. In 1929, burial grounds, tools and art were discovered revealing facts about life on the River over 8,000 years ago. Here you are met by a local Aboriginal Guide and will discover galleries of cave art and smoke stains from ancient fires and artefacts unearthed by archaeologists.

Riverbank Barbeque – As dusk falls, enjoy an evening around a blazing campfire. A delicious bush barbeque is prepared by our resident chefs using local produce, including billy tea and damper, along with live entertainment under the stars on the golden sands of the river bank.

Can I get picked up from my hotel before the cruise?

Unfortunately individual hotel pick ups are not available. However, coach transfers are available and depart from the Central Bus Station in Adelaide. These are available to and from Murray Bridge, approximately $55 each way ($110 return).The coach departs from the Adelaide Central bus station, 85 Franklin Street. Check-in is 30 minutes prior to departure. Coach transfers need to be pre-booked.
– Friday and Sunday coach departure times from Adelaide for cruises departing from Murray Bridge – 6:00pm
– Friday and Sunday coach arrival times into Adelaide for cruises disembarking in Murray Bridge – 5:45pm

What is the dress code on a cruise?

During the day, sportswear and casual clothes are suggested. We kindly ask that you do not wear bathing suits, singlets or brief attire in public rooms and lounges, especially in the Dining Room. Footwear is requested in both the Dining Room and Lounges. During the evening smart casual wear is recommended – an open neck shirt and slacks for gentlemen and a dress, skirt and blouse or pants outfit for the ladies.
Be sure to bring a sun visor or hat, sunglasses (Polaroid) and good sunblock. Sandals, low-heeled deck shoes and tennis shoes are most suitable on deck and for shore excursions. Pack warmer clothing for our onshore barbeque night and nocturnal cruising/activities etc. It is also advisable to wear comfortable walking shoes for our onshore excursions and whilst on the decks.

Are meals included on a cruise?

All meals are included on Murray River Cruises. Beverages incur an additional cost.

What kind of on-board entertainment is available?

Depending on the cruise you select there may be additional activities. Most cruises will include music at night or sometimes movies are offered. There can be local produce tasting, karaoke, dances or trivia and bingo. WiFi is usually available along the river. A book or cards are a great addition to your onboard entertainment.

How do I book a cruise?

You can book all our cruises through our website, Murray River Cruises. Alternatively, our knowledgeable and friendly customer service team will make booking a cruise an easy and seamless experience. Call 1800 994 620 now to organise your cruise.

What is included in the cost of a cruise? Can you confirm that this is correct for all cruises?

All meals (table d’hote and a la carte menus),  An exciting selection of onshore tours (if applicable), Guided nature walks & eco excursions (if applicable), Onboard presentations, and Live entertainment (if applicable) are included in your cruise, depending on the specific cruise booked. 

Fares exclude drinks not stated, optional tours if provided, and additional services.
Please view your specific booking for details of your cruise inclusions.

Is there an age limit for cruises?

The passenger warrants that they are physically fit and capable of undertaking the cruise. Guests must notify in writing at the time of booking of any physical or mental illness, disability or other conditions for which special accommodations are required.  The vessel does not carry a medical doctor aboard. Acute medical conditions will require you to disembark to be attended to by shore-side emergency and/or medical response.

What do I need to bring on a cruise?

Be sure to bring a sun visor or hat, sunglasses and good sunblock. Pack comfortable clothing and swimwear as well as a lightweight raincoat and waterproof shoes. You will also require insect repellent. Don’t forget your personal toiletries and medications and of course your camera and any chargers you may need.

I have limited mobility, is there anything I need to know for a Proud Mary cruise?

The Proud Mary has no lift and all passengers will need to be able to manage a set of steep stairs to access the dining room.

If you require further information please contact us to discuss.

Is there a Doctor onboard

The ship’s crews do not include a doctor, however the ship’s Officers are trained in First Aid. There is no pharmacy onboard. Please ensure you bring adequate prescription medicines you may require. Acute medical conditions will require you to disembark to be attended to by shore-side emergency and/or medical response.

The nearest Medical Centre and/or Pharmacy is located at Mannum or Echuca. There are no public transport facilities available, transport is only available via taxicab.

Are my valuables safe?

For your convenience valuables may be lodged with the Captain for safe keeping in the Captain’s safe. The company accepts no liability.

Can I smoke on the boat?

Smoking is permitted in designated areas of the outside decks only. As a courtesy to your fellow passengers, please refrain from smoking cigars and pipes. Cigarettes are not sold on board. 

Is there electricity available on the boat?

The ship’s electricity is AC 240 volts 50 cycle (standard electrical power used in Australia). Hairdryers are provided on the cruises, however you are welcome to bring your own shavers and hair dryers if you wish.

How much luggage can I bring?

Baggage is limited to what you can stow in your cabins, so you would be advised not to over pack. All bags must be clearly labelled with your name. Bags have to be handled by crew and we would appreciate a weight limit of 15 kg.

We have a special occasion to celebrate. What can you do for us?

You are welcome to order a cake, champagne or make some other celebratory arrangement for that special occasion. Please give four weeks notice before sailing.

What do we do with special requests or dietary requirements?

Once we leave the wharf these ships cannot obtain additional supplies or medicines. Special requests or dietary requirements must be advised to your booking agent as early as possible. Upon boarding please consult with your Cruise Director. Please also ensure you bring any prescription medication you may need.

Do I need to bring anything at check in?

The following information is required at check-in: 
– Photo identification for each passenger (drivers licence or passport) 
– Your cruise confirmation number (located on your e-ticket) 
– Your credit card (as security against your onboard Cabin account)

Can cruises be changed/cancelled?

Some cruises can be changed or cancelled, depending on the booking type, how long before departure cancellation or amendment is required, please read the booking terms and conditions prior to making a booking. Please note that special offers, event cruises or group bookings may have variations on booking terms and conditions that apply to the individual booking. 
 
Be aware that some confirmed bookings are not refundable if cancelled, and also may not be transferable to another date or otherwise changed. Alternatively, a change may only be permissible subject to payment of an additional fee or charge. Your entitlement to a refund for cancelled bookings is subject to the relevant Supplier’s terms and conditions. Please note that if we are entitled to a service fee for placing a booking, we will remain entitled to this fee if you cancel the booking or the Supplier fails to provide you with the Product for any reason (other than our default), including in an event of Force Majeure. We will be entitled to deduct our service fee from any refund we receive on your behalf before remitting the balance to you. Suppliers’ fees are outlined in their relevant terms and conditions.

Have more questions about the Murray River in general, check out our Murray River FAQs.